Privacy Policy

Edikei.com is committed to safeguarding your privacy and ensuring that your personal information is handled responsibly. This Privacy Policy explains how we collect, use, and protect your data in compliance with Bangladeshi laws, including the Digital Security Act, 2018, and the Consumers’ Rights Protection Act, 2009. Our practices are aligned with industry standards and similar e-commerce platforms.

1. Data Collection

1.1. Personal Information: We collect your name, address, phone number, email, and payment details when you create an account or place an order. This data is necessary to process transactions and deliver products.
1.2. Device Information: We may collect technical data such as your IP address, browser type, and device specifications to optimize website performance.
1.3. Cookies: Edikei.com uses cookies to enhance your browsing experience by storing user preferences and analyzing website traffic. You can manage cookie preferences through your browser settings.

2. Data Usage

2.1. Order Fulfillment: Your personal information is used to process and deliver orders, provide customer support, and communicate order status.
2.2. Marketing and Promotions: With your consent, we may send promotional offers, newsletters, or updates about our products and services.
2.3. Legal Compliance: We may disclose personal information if required by Bangladeshi law or to protect the rights and safety of Edikei.com and its users.

3. Data Sharing

3.1. Third-Party Services: We may share your information with third-party logistics providers, payment gateways, or IT service providers strictly for operational purposes.
3.2. Non-Disclosure to Unauthorized Parties: We do not sell, rent, or share your personal data with unauthorized entities.

4. Data Security

4.1. Encryption: All sensitive data is encrypted during transmission using SSL (Secure Socket Layer) technology.
4.2. Access Control: Access to personal data is restricted to authorized personnel only.
4.3. Breach Response: In the event of a data breach, we will notify affected users and take necessary steps to mitigate the impact.

5. User Rights

5.1. Access and Update: You can access and update your personal information through your Edikei.com account.
5.2. Data Deletion: Users may request the deletion of their account and personal data by contacting our support team.
5.3. Withdraw Consent: You have the right to withdraw consent for marketing communications at any time.

6. Children’s Privacy

6.1. Edikei.com does not knowingly collect personal data from individuals under the age of 14 without parental consent.

7. Compliance with Laws

7.1. This Privacy Policy complies with the Digital Security Act, 2018, and the Consumers’ Rights Protection Act, 2009.
7.2. Our practices are modeled after established e-commerce platforms in Bangladesh, ensuring fairness and transparency.

8. Changes to the Privacy Policy

8.1. Edikei.com reserves the right to update this policy. Users will be notified of significant changes through email or website updates.
By using Edikei.com, you consent to the terms of this Privacy Policy.

Contact Information

For any queries, complaints, or feedback, please contact us:
Email: [email protected]
Phone: +880-1918-999422