Terms and Conditions
Welcome to Edikei.com! By accessing or using our website, you agree to comply with the following terms and conditions. These terms are designed to ensure a safe, secure, and fair shopping experience for all customers while adhering to Bangladeshi laws.
1. General Terms
1.1. These terms and conditions govern your use of Edikei.com and its services. By using our website, you agree to these terms in full.
1.2. Edikei.com reserves the right to modify, update, or change these terms at any time without prior notice. Changes will take effect immediately upon posting.
1.3. You must be at least 18 years old or have parental consent to make purchases on Edikei.com.
1.2. Edikei.com reserves the right to modify, update, or change these terms at any time without prior notice. Changes will take effect immediately upon posting.
1.3. You must be at least 18 years old or have parental consent to make purchases on Edikei.com.
2. Account Registration
2.1. Customers must create an account to place orders. Ensure that all information provided is accurate and up-to-date.
2.2. You are responsible for maintaining the confidentiality of your account information and for all activities under your account.
2.3. Edikei.com reserves the right to terminate accounts if fraudulent or abusive activities are detected.
2.2. You are responsible for maintaining the confidentiality of your account information and for all activities under your account.
2.3. Edikei.com reserves the right to terminate accounts if fraudulent or abusive activities are detected.
3. Products and Pricing
3.1. All products listed on Edikei.com are subject to availability. In case of stock unavailability, Edikei.com reserves the right to cancel the order and notify the customer.
3.2. Prices displayed on the website are inclusive of VAT (if applicable) and are subject to change without prior notice.
3.3. Edikei.com strives to ensure the accuracy of product descriptions and images. However, minor variations may occur.
3.2. Prices displayed on the website are inclusive of VAT (if applicable) and are subject to change without prior notice.
3.3. Edikei.com strives to ensure the accuracy of product descriptions and images. However, minor variations may occur.
4. Order and Payment
4.1. Orders must be placed through the official website (www.edikei.com). Edikei.com will confirm the order via email or SMS or Phone call.
4.2. We accept payments via Cash on Delivery (COD), mobile banking services (e.g., bKash, Nagad, Rocket), and bank transfers.
4.3. Payments must be made in Bangladeshi Taka (BDT).
4.4. In case of payment failures, customers must contact our support team for resolution. Contact our support team via WhatsApp or phone call at +8801918999422.
4.2. We accept payments via Cash on Delivery (COD), mobile banking services (e.g., bKash, Nagad, Rocket), and bank transfers.
4.3. Payments must be made in Bangladeshi Taka (BDT).
4.4. In case of payment failures, customers must contact our support team for resolution. Contact our support team via WhatsApp or phone call at +8801918999422.
5. Shipping and Delivery
5.1. Edikei.com delivers products across Bangladesh. Delivery timelines and charges vary based on location and product.
5.2. Customers must provide accurate delivery details to avoid delays or cancellations.
5.3. Orders will be delivered within 1-7 business days unless otherwise stated.
5.4. Edikei.com is not liable for delays caused by events beyond our control (e.g., natural disasters, political disturbances, etc).
5.2. Customers must provide accurate delivery details to avoid delays or cancellations.
5.3. Orders will be delivered within 1-7 business days unless otherwise stated.
5.4. Edikei.com is not liable for delays caused by events beyond our control (e.g., natural disasters, political disturbances, etc).
6. Return and Refund Policy
6.1. Customers can request a return or refund within 3 days of delivery if the product is defective, damaged, or incorrect.
6.2. Returned products must be unused, in their original packaging, and accompanied by the receipt or invoice.
6.3. Refunds will be processed within 7-14 business days after approval.
6.4. Edikei.com reserves the right to deny returns or refunds for products that do not meet the stated conditions.
6.2. Returned products must be unused, in their original packaging, and accompanied by the receipt or invoice.
6.3. Refunds will be processed within 7-14 business days after approval.
6.4. Edikei.com reserves the right to deny returns or refunds for products that do not meet the stated conditions.
7. Warranty
7.1. Warranty terms for products vary by brand and category. Specific details will be provided with the product or on the website.
7.2. Warranty claims must be directed to the manufacturer or authorized service centers.
7.2. Warranty claims must be directed to the manufacturer or authorized service centers.
8. Privacy Policy
8.1. Edikei.com values customer privacy and ensures that personal information is securely stored and used solely for order processing and service improvement.
8.2. We do not share customer information with third parties, except as required by law or for delivery purposes.
8.2. We do not share customer information with third parties, except as required by law or for delivery purposes.
9. Prohibited Activities
9.1. Customers must not engage in fraudulent activities, abuse promotional offers, or use the website for illegal purposes.
9.2. Edikei.com reserves the right to take legal action against users violating these terms.
9.2. Edikei.com reserves the right to take legal action against users violating these terms.
10. Limitation of Liability
10.1. Edikei.com is not liable for any indirect, incidental, or consequential damages arising from the use of our website or services.
10.2. Our liability is limited to the purchase price of the product in question.
10.2. Our liability is limited to the purchase price of the product in question.
11. Dispute Resolution
11.1. In case of disputes, customers are encouraged to contact our support team for resolution.
11.2. Any disputes unresolved through mutual agreement will be subject to the jurisdiction of the courts of Bangladesh.
11.2. Any disputes unresolved through mutual agreement will be subject to the jurisdiction of the courts of Bangladesh.
By using Edikei.com, you acknowledge that you have read, understood, and agreed to these terms and conditions.
Contact Information
For any queries, complaints, or feedback, please contact us:
Email: [email protected]
Phone: +880-1918-999422
Email: [email protected]
Phone: +880-1918-999422
